There are a few ways to fix this error. There are rare times when you really have used your free 5gb that iCloud gives you but most of the time it's because you have more than one backup.
*Go to Settings
*iCloud
*Storage & Backup
*Manage Storage
This is what it will look like if you have more than one backup. You don't need more than one. Delete the old backup and save the current. You can also decide what apps...you want backed up by clicking on your last backup.
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